Training Committee

Training Committee
Matthew Duffy
Trainer & committee for NADC Scotland

I have 17 years experience of working in the drainage and high pressure water jetting industry covering general drain clearances, CCTV reporting and quality control, localised in situ pipe repairs, civil repairs taking the form of hard standing, pipe replacement, water services and pump station repairs in which I hold the 17th Edition Wiring Regulation Certification.

I am a fully qualified instructor (since 2012) for various regulators including N.A.D.C, EUSR, WJA, SQA providing training predominately for the drainage industry.

During this period I have designed and implemented various Captital Investment Projects ranging from £300000 to £2000000 per annum.

My current employment at DAMM Environmental Ltd (N.A.D.C Scotland) my role has been recognised, for my detail to Health and Safety, Quality, Environmental and compliance thus ensuring the requirements for our accreditations are met for Safecontractor, CHAS, RISQS, Constructionline, ISO 9001:2015 and ISO 14001:2015.

In 2019, I was appointed as the N.A.D.C’s Internal Quality Assurance Auditor for training, this role involves me in course designing, approving, assessing and ensuring regulatory compliance.

Training Committee
Peter Stacey
Chairman

I started my drainage career in 1970, with a company in north London, in 1975 I started working for Dyno-Rod as Senior field engineer & Forman, from there I worked my way up to assistant branch Manager in 1977 until 1979 when I became a Branch manager, in 1983 I became SE regional sales manager for the next 5 years until I became an independent franchise of Dyno-Rod until 1988 when set up my own drainage company Fullbore Drain Services.

The vast array of the roles I have fulfilled whilst with the Dyno Rod group of companies has enabled me to engage directly in many types of specialist type scenarios all of which were considered to be technical related.

Together with my colleagues who sat on the company owned technical committee, I was involved as well as instrumental in the co-writing of the Dyno Rod Health & Safety Policy.

I personally wrote the surveyors training manual which was subsequently used to train all new surveyors who joined the company.

The class training course which individuals were subsequently put through during their induction to the company was delivered entirely by me alone. Peter is also one of the founders of NADC.

Training Committee
Bruce Taylor
DAMM Environmental Environmental Health & Safety

I spent 27 years with General Electric covering predominately Environmental Introduction (EMS) Health & Safety standards into the European business.

I retired in 2003 (this lasted 2 weeks) and I started an EHS Consultancy designed to assist small businesses’. In 2006 I merged with DAMM Environmental to support their drainage expansion ambitions.

Training connections with N.A.D.C. were introduced in 2013. My experience brings: Quality Management Systems (ISO 9001:2015) / Environmental Management Systems (ISO14001:2015) / 6 Sigma (DMAIC) / Behavioural programmes / Global Star Auditing / Hazard and Operability Analysis (HAZOP).

I’m sorry to say I am a System Person, though I do like the occasional light hearted banter.

Sean Popple
Training Committee
Ray Smith
Training Committee

Ray is a director of Viewline, a company that specializes in drainage reporting software fro CCTV surveying and manhole reporting.

He is also the main trainer for the South West on behalf of the NADC for the Certified Drain Surveyors certification.

Ray has many years experience in the drainage industry, mainly with repair and inspection work.

Training Committee
Simon Goddard
Trainer & committee for Warrington & Bristol

Fully qualified instructor

Simon Goddard joined the drainage industry in 2004, when he started his own Dyno-Rod franchise, employing 7 people. During this time part of Simon’s role was working on the road as a drainage engineer carrying out unblocks and drain repairs, alongside running the business. In addition to the above Simon also managed a Dyno-Rod business across Devon & Cornwall employing 25 staff for a number of years.

He also ran a tanker division for a large waste management company managing 6 jet vacs, 2 gully suckers and a CCTV crew working across the South-West of England managing wet well cleaning contracts and highway contracts including HADDAMS surveys.

Throughout his time in the industry, Simon has managed and trained many engineers in all aspects of drainage work from unblocks and repairs drainage law to CCTV, to customer service and upselling.

Prior to this Simon gained vast sales experience in several different fields from exhibitions to pharmaceuticals he presented to major clients such as Pfizer, Glaxo Smithkline and Curver Plastics.

Therefore Presenting to large groups is second nature to him.

Simon has a good calm fun presentation style ensuring the learner not only learns but also enjoys the experience as well.

Simon has attended and passed the PTTLS course and IOSH managing safety.

Training Committee
Martin Beattie
Vice chairman

Martin has worked in the drainage industry for almost 30 years having started in the summer of 1989. After various positions with Dyno, Drain Doctor, Titmas & JM Murphy (Sewers) Martin formed his own drainage company Accelerated Drain Services in 2004.

Martin is one of the founder members of the NADC and has served as Vice Chairman for the last nine years, he has played a key role in the training and certification programme across the UK and Ireland and also delivers training courses in the south-east.

Martin is currently working with Peter Henley from WRc to produce a new Manual of Drain & Sewer Maintenance which will be published by WRc later this year and heading up the the work for the new NADC web-site planned for the summer of 2019.

Training Committee
Mike Sheehy
UTS Ltd Ireland

I have been working in the water and wastewater industry since 1998. I am a qualified electronic engineer and gain the most satisfaction when creating solutions for my customers’ problems. Having spent many years working in the contracting side of this industry I gained a lot of valuable experience across a range of equipment and operations covering sewer cleaning, inspection and rehabilitation. In 2008

I left the contracting side of this industry and established UTS Ltd which specialises in the supply, service and hire of a wide range of specialist equipment and machinery used in the maintenance of water and wastewater networks. Drawing on my previous experience, product knowledge and background in engineering, I always aim to deliver the best solution for my customers by advising on the most suitable equipment or designing bespoke solutions where necessary.

Training Committee
Davy Brown
Training Committee

Company – RatDetection.Com
I have spent over 35 years in the UK drainage industry specialising in drain inspection and repair work, running several drain survey units and repair teams. We spent many years specialising in property subsidence surveys.
I started drain lining in 1997 and have experience in several no-dig repair techniques including CIPP lining, patch repairs, pipe bursting and pipe moling. In 2016 I wrote and delivered the NADC Drain Lining Foundation Course (EU Skills Registered).
As the managing director of RatDetection.Com I now work solely in the pest control industry, working with over 200 pest control companies undertaking drain inspections in order to solve domestic and commercial rat infestation issues. Our specialist work and techniques take us all over the UK on a weekly basis and in 2019 as far as New York, where we were asked to deliver a presentation to their sanitation department.
I also deliver a Drain and Sewer Pest Awareness Course to pest controller technicians on behalf of Killgerm Chemicals Ltd, one of the largest suppliers to the UK and European pest control industry.

Training Committee
Ian Cameron
Technical Director

Ian has been working within the industy for over thirty years. He has been involved in cleansing, surveying and remedial works on the coal face and in managerial roles involving safety, quality (ISO 9001), estimating, specification, tendering and contract management.

Clients have included South West Water, Highways Agency (HADDMS), Local Authorities, FM companies, Housing Associations and Civil Engineering groups, among many others. He has also worked in close contact with local environmental officers as a consultant concerning section 59 works, often carrying out on site practical training with new officers.

Ian’s interest in IT and experience in CCTV investigation lead to the development of a software application that enables CCTV reporting to the British Standard (BS EN 13508). The application is called Viewline and is simple to use and competitively priced. Viewline have recently gained approval from the WRc for their domestic/light commercial reporting product, Viewline 550.

How to avoid getting burned.

So, you’re spending a bit more time at home due to the lockdown, well done, you are doing the right thing, saving the world from your sofa! Meanwhile, other people realise this and think they might have a slightly captive audience for less than scrupulous scam tactics. Don’t be surprised if your phone rings a bit a more with unsolicited attempts to gain your business. You’ll notice a bit more email traffic on a similar vein. 

Because we value our members’ security and have your best interests at heart, we thought it was a good time to highlight some of scams, tricks and generally dodgy behaviour you might come up against. 

Please also remember if it’s too good to be true, it probably is. Also, give yourself 24-hours before you make any decision and do lots of research before you part with your hard-earned cash. Hey, you’ve got loads of time. 

Phishing 

Phishing is one of the most longstanding and dangerous methods of cyber crime. But do you know how to spot a phishing email? 

  • Check the senders email address, really please do this! If the email is from Paypal then it will have paypal in the domain name, so it would look like this somebody@paypal.comIf it was a phishing attempt it might be something like paypal@something.comLooks similar but is not from paypal. 
  • Sometimes the scam involves buying a domain name (anyone can) that is a misspelt yet like the legitimate company’s domain name. An example could be somebody@ paypa1.com, possibly not the best but you get the gist. 
  • Check the grammar. For some reason the quality of English used in phishing emails ican be poor. Look at the overall email and graphics. If it appears wrong in any way, then don’t trust it. 
  • They will have a suspicious attachment. It will look very legitimate. People you don’t know personally do not send you attachments. If anything about the email looks wrong do not click on that link. If you do, then you are likely to be unleashing nefarious malware onto your computer. 
  • Suspicious Links and Buttons. To hide the potentially dubious nature and address scammers might use a button or a link. Ensure you check this by passing the cursor over the link or button and checking out the address that appears at the bottom of the browser. On a mobile device, hold down on the link and a pop-up will appear containing the link. 
  • If you click on a link it might take you to a website that looks legitimate. At this point if you put your username and password in you will probably not get anywhere. However, the phishers now have a username and a password that they will either use or sell to the dark web. This is the reason why it makes sense to have different passwords. 

You need to be thinking that any email you receive could be suspicious. It is difficult, the writer has had experience of emails purporting to be from delivery companies with a link to the tracking number. It looked so legitimate that I nearly clicked on the link before realising that I hadn’t actually ordered anything recently. Another really common one is they type of email that looks like it came from someone you know’s email address. When you click on the link it gathers all your contacts and sends the same email to all of them from your email address. 

Be very paranoid, it might save you a lot of money. 

Tech Support Scams 

Often cold callers, commonly from India, who have noted an issue with your PC. These but can be from anyone and are very common and widespread these days. Scammers use various social engineering techniques to trick potential victims into giving their sensitive information. Even worst, they try to convince potential victims to pay for unnecessary technical support services. These tech “experts” pretend to know everything about your computer, how it got hacked and many other details that help them gain your trust and convince victims to fall prey for their scams. Quite often they’ll direct you to your own Windows system information and persuade you that what you are seeing is evidence of tampering (when it’s not) and try to get some fixing and maintenance money from you. Often, they’ll want to charge a lot but drop their price dramatically and that’s a good sign that they are con artists. You can tell them to piss off at this point as this is complete nonsense. 

  • Do not trust phone calls coming from people pretending to come from tech “experts”, especially if they are requesting personal or financial information; 
  • DO NOT PROVIDE sensitive data to them or purchase any software services scammers may suggest you as a solution to fix your tech problem. 
  • DO NOT allow strangers to remotely access your computer and potentially install malicious software; 

SEO Scams 

With the term Search Engine Optimization (SEO) being widely used, many self-titled “SEO Experts” have popped up, making unrealistic promises and offering guaranteed rankings. Nowadays, you can’t go more than a few hours without receiving some spam email about Search Engine Optimization, or a cold call from an “SEO guru” who can make all your Internet Marketing dreams come true. The best defense against SEO scams is becoming more educate about the subject. 

  • No one can guarantee a #1 ranking on Google. Avoid any company that makes this claim. This is something you can take on yourself with the use of Google Keyword Planner or SEM Rush. These online tools will help you research the highest performing pages in web analytics to see where you can improve. 
  • Avoid free or cheap trials. It’s just not possible. All they are after is your FTP username and password and then they have control. 
  • Any legitimate SEO company should be able to explain what they will do to your site, as well as outline their link building strategy. If they can’t then avoid them. 
  • They are Google algorithm experts. Of course, they don’t. They might be aware of certain aspects. 
  • The responsibility for success lies largely with you. Fixing technical issues such as checking meta tags, adding H1 tags and updating your sitemap are small aspects. Your site needs good content and good partnering. 
  • Check the reputation of the company. This is harder than you think. Companies use online reputation managers. 
  • Treat this like any other purchase. You would normally make the first contact and compare a number of companies. So, do the same with SEO sales companies. 

So just be mindful of what you are clicking on. Carefully research any claims made. Fine tune your bullshit detector and take your time, there’s really no rush. 

NADC Covid-19 advice

Covid-19 Protection Guidance Note

Covid-19 Protection Guidance for Wastewater Workers

Essential Workers

The NADC have contacted the Prime Minister’s Office and have been informed that wastewater contractors are deemed as essential workers. Essential work is considered emergency work and required maintenance works (including essential water company work).  Read More

Sentina Gain Award

SENTINA RECOGNISED FOR ITS EXCELLENT TRAINING, WINNING TOP AWARD IN COURSECHECK BRILLIANCE AWARDS

Bristol, UK 27th January 2020   Sentina Training & Consultancy Ltd, a fully accredited training company, that provides training courses on all aspects of drainage work health and safety, today announced it has been awarded the ‘Highest Rated Trainers’ Award in the ‘small business’ category of the Coursecheck Brilliance Awards, 2020. Read More

EU Skills

EU skills provide membership, assurance and skills solutions to develop and retain a sustainable, skilled workforce to ensure the seamless delivery of essential services to 65 million people each day and to UK Industry. Read More

Drain Clearance

Drain Unblocking, Drain Cleaning & Drain Descaling

When your drainage goes wrong, it can be very inconvenient; blockages, gurgles, slow water draining or bad smells can all make it very inconvenient for you. The best way to get rid of the issue(s), is to call in an NADC certified expert.

If you are in need of a drainage contractor to carry out drain unblocking, drain cleaning or drain descaling, be sure to only use an NADC certified member company.

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Our Mission

  • To drive more business both as a direct result of being a member in the region you operate and by creating new channels.

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Our management board

The NADC Board

The NADC management board is drawn from professionals within the industry covering every level of responsibility. Read More

Technical Training Committee

Benefits of Training

  • Training improves the quantity and quality of the workforce. It increases the skills and knowledge base of the employees.
  • It improves upon the time and money required to reach the company’s goals.

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