At UKDP, we take pride in the overwhelmingly positive feedback we receive from our customers. By putting our customers first, we aim to become the number 1 off mains drainage company in the UK. Here’s what makes us different…
You can rely on us
You need a drainage partner that will be with you for the long run. Since we started, we have helped thousands of households solve their drainage issues. We’re here today – we’ll be here tomorrow, and we look forward to being your drainage partner of choice for many years to come.
Your property is important to you and to us
We know that your drainage system is just as integral to your property as your foundations or your roof. Your property is the biggest investment you’ll ever make – so we recognise the importance of protecting and enhancing its value. We will never implement a fix that could compromise that.
We will also provide you with a Service Book that enables you to evidence to any prospective purchasers that your property’s drainage system has been well maintained.
Your satisfaction is guaranteed
We will not sign off a repair or an installation until you tell us you are completely satisfied. We have a thorough checklist to ensure every aspect is checked and confirmed by both you and our operatives.
Your peace of mind is assured
In the extremely unlikely instance that something does not go as planned, we will return immediately to re-assess the situation and agree how to resolve things with you. This will be covered by our 12-month Certificate of Warranty that will be contained within your Completion Pack, and you will not incur any additional costs. All our work and operatives are fully insured.
You have UKDP on your side
We won’t blind you with jargon, and we’ll do our utmost to avoid any damage to your well-tended lawn. We’re in your corner from the moment you pick up the phone. Drainage problems can be stressful and disruptive – but with us on your side, you’ll be able to get on with your life.
You could be covered by your Buildings insurance
We are the only UK specialist in managing insurance claims for damaged drainage systems. This means that we can quickly and easily advise if you are able to reclaim the repair costs via your existing buildings insurance policy. If so, we will manage the whole process for you, at no additional cost.
Septic Tank Repair
If you’re starting to have some problems with the septic tank at your property (read our article on the ten most common septic tank problems), you might be wondering whether you’re in need of a septic tank repair.
It is possible that some problems with your septic tank can be resolved quickly and easily – for example, by emptying the tank if it is overflowing. This might sound obvious, but your septic tank could be overflowing for innocent reasons before it is due to be emptied. For example, recent high levels of rainfall, or the fantastic party you recently held at your house which put a lot more waste water into the tank than it would be used to!
Firstly, check out our guide on what to do if your septic tank is overflowing, hopefully the problem can be sorted out easily. But if emptying the tank doesn’t get things moving again, you’ll need to find out what’s going on underground. You may also want to bring in the experts at this point by contacting UKDP. Let us know your situation and a member of our friendly team will be able to offer advice on what to do next.
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