Dear Members, It has recently come to our attention that a number of training providers are either offering or developing courses for the drainage industry. This is in addition to existing providers delivering training that is not approved by NADC. As you are aware, the NADC’s training division, the National Drainage Academy, delivers a comprehensive range of well-established courses covering all key aspects of day-to-day operations. These include CCTV surveying, HPWJ, electro-mechanical work, lining, and excavation and repair. All courses are endorsed by Energy & Utility Skills. While the NADC/National Drainage Academy does utilise third-party training providers, every course and trainer is subject to a rigorous vetting process prior to approval. The NADC remains fully committed to raising industry standards through certification and supporting opportunities for our members. To maintain these standards, it is essential that we apply consistent due diligence, ensuring quality is upheld for the benefit of stakeholders, contractors, and, most importantly, their clients. We strongly encourage all drainage contractors—whether current NADC/Drain-Safe members or those considering joining—to verify with us which training courses are officially recognised. It has become evident that some external courses do not meet the required standards and will therefore not be accepted. As many of you will know, the Drain-Safe approved contractor scheme continues to gain significant recognition among key stakeholders, including water companies, local authorities, and professional trade associations. Increasingly, NADC/Drain-Safe accreditation is being specified within tender documents. It is therefore vital that field engineer certification aligns with the high standards and quality associated with the Drain-Safe ethos. A full list of approved training courses and providers is available on the National Drainage Academy website at www.nationaldrainageacademy.co.uk, or by contacting Martin Beattie on 07531 239 372
NADC/DrainSafe Anglian Water Engagement Evening | Thursday 5th February 6-8pm
Calling all Drainage engineers in the Anglian Water Region! Come and meet the NADC & DrainSafe Teams and discover how your drainage business could benefit from the recently announced tie up with Anglian Water. This will be an informal event consisting of a brief presentation followed by an opportunity to network and find out more about NADC membership, becoming a DrainSafe accredited contractor and details of the Anglian Water Memorandum of Understanding (MoU). NADC/DrainSafe Anglian Water Engagement Evening | Thursday 5th February 6-8pmGirton Golf Club (Cambridge) LtdDodford LaneGirtonCB3 0QE Jane Taylor, Head of Customer Service at Anglian Water will be available to answer any questions you may have. Martin Beattie and Peter Stacey will also be there to support with any training/certification advice. Attendance is free of charge with tea/coffee and light refreshments available. Tickets are free, but don’t forget to reserve your spot here: NADC/DrainSafe Anglian Water Engagement Evening Tickets, Thu, 5 Feb 2026 at 18:00 | Eventbrite
The Real Impact of the National Drainage Awards 2025: West Country Drainage Services
The Real Impact of the National Drainage Awards 2025: West Country Drainage Services One of the most rewarding aspects of the National Drainage Awards is seeing the difference they make beyond the awards night itself. Recently, we received touching feedback from West Country Drainage Services, winners of the Small Contractor of the Year Award at the National Drainage Awards 2025, and their words perfectly capture why these awards matter so much. A Tough Industry, Built on Determination Drainage is a challenging trade, particularly for small businesses. As the team shared with us: “Drainage is a tough world and there are times when we have really struggled… surviving on pure hope that the phone would ring.” Starting with very little, they built their business through resilience and belief in doing things the right way. “We built upon nothing and we now stand tall in the knowledge we always offer honesty.” The Impact of Recognition Since winning their award in November 2025, West Country Drainage Services have already seen meaningful benefits: “Since winning the awards we have seen such benefits already. It has firmed our position of putting trust back into the trade and has helped with our status in the industry. We have had customers call to say they want to work with us as they were looking for trust. Councils using us more regularly.” Why the Awards Matter Their feedback highlights the real purpose of the National Drainage Awards — recognising integrity, supporting hard-working businesses, and raising standards across the industry. “I just wanted you to hear first hand on what you have done for us by holding these industry awards and thank you from the bottom of our hearts. We are forever grateful for the opportunity.” To Jody, Leanne, and the West Country Drainage Services team, thank you for sharing your journey. We are proud to celebrate your success and look forward to seeing what comes next. And to our readers – keep your eyes pealed for information on the next drainage awards, which will be November 2026! Find out more about West Country Drainage Services here You can see more photos from last years awards ceremony on our blog post here and if you’d like to see videos from the evening please subscribe to the National Drainage Awards YouTube channel where we will soon be uploading the 2025 videos (but in the mean time you can see videos from the 2023 and 2024 awards on there)
Anglian Water announce tie up with DrainSafe
Anglian Water announce tie up with DrainSafe New relationship aimed at protecting customers and improving satisfaction levels Anglian Water has announced that they have entered into a Memorandum of Understanding (MoU) with DrainSafe, the approved contractor scheme for drainage contractors set up by the National Association of Drainage Contractors (NADC). The MoU provides that Anglian Water customers who have problems or issues with private drains will be directed to DrainSafe to identify a responsible contractor near them. Jane Taylor, Head of Customer Service at Anglian Water said: ‘we are pleased to be working with DrainSafe to ensure that our customers are dealing with responsible, qualified and competent contractors. DrainSafe sets a very high bar for registration, and it is important for us to know that all their registered contractors have signed up to the DrainSafe Code of Conduct. Mark Jarvis, Chair of DrainSafe commented ‘we are delighted that Anglian water have agreed to direct their customers to DrainSafe when there are problems with their drains. We are confident that DrainSafe registered contractors will provide a consistent high quality service for Anglian Water customers. The MoU will take effect as soon as there is sufficient coverage of DrainSafe registered contractors in the Anglian Water region. Anglian Water becomes the second water company to work with DrainSafe following the successful arrangement with Wessex Water introduced in 2023. To find out more about DrainSafe please click here
Celebrating Excellence at the National Drainage Awards 2025!
On Wednesday 26th November 2025, the drainage industry gathered to celebrate its finest at the annual National Drainage Awards, hosted this year at Charlton Athletic FC in South-East London. For many in drainage and civil-engineer trades, day-to-day work is gritty, essential, and rarely publicly acknowledged. The Awards offers a unique moment of recognition. A big thank you to all who attended, all who sponsored the awards, and Congratulations to all of our nominees and winners! Here is the list of the winners! SMALL CONTRACTOR OF THE YEAR West Country Drainage Services Ltd REGIONAL CONTRACTOR OF THE YEAR BioMarsh NATIONAL CONTRACTOR OF THE YEAR Biomarsh IRISH CONTRACTOR OF THE YEAR McBreen Environmental OVERALL CONTRACTOR OF THE YEAR Quality Drainage INDIVIDUAL OPERATIVE ACHIEVEMENT AWARD Barry Boyd – TW Drainage THE OFFICE HERO/HEROINE AWARD Natalie Ovel, Flowline Limited APPRENTICE/TRAINEE OF THE YEAR Anisha Trim – FM Conway/ Flowline SUSTAINABILITY CHAMPION OF THE YEAR West Country Drainage Services Ltd SPECIALIST SUPPLIER OF THE YEAR Roadvacs LARGE SUPPLIER OF THE YEAR Bucher Municipal INNOVATION OF THE YEAR AWARD Mc Breen environmental INNOVATION OF THE YEAR AWARD Mc Breen environmental LIFETIME ACHIEVEMENT AWARD Damien McBreen THE FOUNDERS AWARD Martin Beattie – London Drainage And here are some more photos of the awards!
The Finalists are now Announced for the National Drainage Awards 2025!
The Finalists are now Announced for the National Drainage Awards 2025! The judging process has now been completed, and we are pleased to share the shortlist of finalists for the 2025 National Drainage Awards: Active Pump Services Ltd Anisha Trim – FM Conway/ Flowline Barry Boyd – TW Drainage BioMarsh Bluelight Lining Ltd Bucher Municipal Chris Chilton – IRM Group Craig Stacey – Fullbore Drain Services Damien McBreen -McBreen Environmental Deckland Smith -FM Conway First Insurance Flowline FM Conway Glancy Environmental LTD Hamer’s Plumbing and Drainage Ltd IRM Mantair Ltd Mc Breen environmental Metcor Group Moolands Ltd Morgan Hales -FM Conway Natalie Ovel, Flowline Limited Quality Drainage Company Ltd Roadvacs Rod Travers – BioMarsh Steven Hawkins- Mantair Thanet Drainage TW drainage Vicki Berry – Mantair West Country Drainage Services Ltd Congratulations to everyone who has been shortlisted. We wish you the very best of luck on the night, and we look forward to seeing you all there. If you have not booked your place or your table for the evening yet please click here The closing date is the 2nd of November for bookings
One Year On – What’s Blocking Britains Drains?
One Year On: What’s Blocking Britain’s Drains? Last year, the National Association of Drainage Contractors (NADC) and DrainSafe teamed up to ask our members a simple question: “What is the most common reason you find for a blocked drain?” The 2024 results painted a clear picture: 42.4% blamed fats, oils and grease (FOG) build-up. 40.7% pointed to inappropriate items being flushed — everything from wet wipes to nappies and even underwear. 8.5% cited misaligned pipes. 6.8% said tree roots. Back-ups from the sewer were too rare to register. Now, one year later, we’ve run the same survey — and the picture has shifted! 2025 results: Inappropriate items flushed: 33.3% (down 7.4%) Fats, oils and grease: 37.5% (down 4.9%) Misaligned pipes: 12.5% (up 4%) Roots: 8.3% (up 1.5%) Backing up from sewer: 8.3% (previously negligible) What’s behind the change? The drop in blockages caused by foreign objects could be a sign that public awareness campaigns are working. Over the past year, there’s been growing public discussion about sewer overflows — and how flushing wipes, sanitary products, and other items can make them more likely by restricting water flow and causing blockages. Campaigners have played a big role in getting that message across, using everything from social media to local events to highlight the environmental cost of poor flushing habits. It’s encouraging to see that this message appears to be cutting through — fewer inappropriate items in drains means fewer avoidable overflows and cleaner waterways. While this improvement is welcome, the rise in issues from misaligned pipes and sewer back-ups suggests more structural problems in the network. This could point to ageing infrastructure, shifting ground conditions, or heavier rainfall events putting extra strain on pipework. Roots are also creeping up (literally), showing that nature still plays a role in drain disruption. The takeaway: Education campaigns around flushing habits and FOG disposal seem to be having an effect — but keeping drains clear isn’t just about what goes down them. It’s also about maintaining and upgrading the infrastructure beneath our feet.
The National Drainage Awards 2025 – Tickets Available Now!
📅 Tickets Are Now Available! The National Drainage Awards will take place this year on Wednesday 26th November at Charlton Athletic FC. Tickets for the awards are now available for purchase. Please click here to purchase 🏆 Nominations are also now open The National Drainage Awards aim to recognize and celebrate outstanding achievements within the drainage industry. Nominations are now for all of the categories:- to make a nomination please click the link here and fill in the individual forms. There is also a PDF booklet you can view and download, to find out more about the nominations and what you need to do. 🤝 Sponsorship Opportunities The National Drainage Awards offer a unique opportunity for businesses to showcase their support for the drainage industry. If you would like to become a sponsor and gain visibility among industry leaders, please click here to explore sponsorship packages and benefits. Join us in celebrating the achievements and contributions of professionals in the drainage sector. Whether you’re attending, nominating, or sponsoring, your involvement helps highlight the importance of the drainage industry!
eviFile and NADC launch Member Exclusive Portal!
Introducing the Future of Drainage: eviFile and NADC Launch Member-Exclusive Portal We’re excited to officially announce a new strategic partnership between the NADC and eviFile — a collaboration that brings innovation, efficiency, and value to NADC members across the UK. At the heart of this partnership is the launch of the NADC Portal, an exclusive, purpose-built digital platform designed to support and streamline how NADC members manage and access essential industry tools, documents, and workflows. What Is the Portal For? The Portal is a centralised digital platform designed to support NADC members by streamlining their day-to-day operations. It provides a single access point for managing inspections, surveys, job tracking, and compliance tasks. By digitising and automating these processes, the Portal enhances efficiency, improves data accuracy, and enables real-time collaboration between field and office teams. It serves as a powerful tool for maintaining high standards in health & safety, reporting, and overall service delivery across the drainage sector. When Is It Launching? The NADC Portal is set to officially launch on Monday, 2nd June 2025, marking a major milestone in the digital transformation of member services. Designed specifically for the drainage industry, the portal will be exclusively accessible to registered NADC members, providing a secure, centralised hub for essential tools, resources, and updates tailored to their needs. What Members Can Expect Available via a single unified platform — nadc.evifile.com — the NADC digital solution simplifies inspections, survey management, and job tracking, while supporting health & safety compliance and efficient maintenance workflows. Here’s just a few of the things you can expect: Sub-Contracting Portal – A job board that allows members to offer, accept, and manage sub-contract work digitally. Spare Capacity Advertising – Members can list available labour/services, helping optimise workforce allocation. Specialist Services – Promote or access member and associate services, from tyre services to breakdown cover. NADC Forum – A space for industry discussions, feedback, and shared advice. Bulletin Board – Centralises updates, documents, and alerts in one easy-to-navigate space. A Partnership Built for the Future We’re excited to announce the launch of a transformative partnership between eviFile and the National Association of Drainage Contractors (NADC)—a strategic collaboration designed to drive long-term value, innovation, and continuous support for the entire drainage contracting community. This partnership goes far beyond a simple integration of services. It represents a shared vision: to empower contractors with cutting-edge digital tools, streamline compliance and reporting, and elevate operational efficiency across the industry. Together, eviFile and NADC are committed to shaping the future of drainage contracting through smarter technology and deeper collaboration. In the coming days, we’ll be rolling out everything members need to get started, including step-by-step guidance on how to activate accounts, explore the platform’s powerful features, and maximise its potential for each business. Whether you’re a seasoned contractor or just getting started, this platform has been built with you in mind. Experience the Future of Drainage Management The drainage industry is evolving — and staying competitive means embracing smarter, faster, and more compliant ways of working. With increasing regulatory pressure, rising costs, and growing demand for efficiency, digital transformation is no longer a luxury — it’s a necessity. eviFile empowers NADC members to take control of every aspect of their operations, from job tracking and compliance to subcontractor management and real-time reporting — all from one connected platform. See how eviFile can eliminate paperwork, reduce errors, improve collaboration, and give you a complete view of your projects in real time. Book your free demo today and discover how going digital with eviFile can drive better decisions, faster delivery, and greater peace of mind. Request a demo with eviFile here
NADC teams up with Assist Protect to offer benefit to NADC members!
We are delighted to announce that NADC has teamed up with Assist Protect to offer their Van Assist product free to NADC members for 12 months. Van Assist provides UK wide accident recovery with a like for like replacement van up to 7.5 tonnes, to include water jetting equipment. Other features include Manufacturer approved repair that preserves the warranty, legal support, private medical care and expert advice from a 24/7 UK based helpline. See here to sign up In addition, Assist Protect offers members fuel cards providing a guaranteed 3p a litre discount on diesel and 2p a litre on petrol on forecourts across the country. The card can be used not only by members and their operatives, but also the family of members and their operatives. See here for more details – where it refers to cars this also includes vans As a final bonus, NADC members can also access all other Assist Protect products at very advantageous terms including motoring, motorbike and cycling cover free for the first year. We strongly encourage members to go to the special NADC Assist Protect web page (here) where full details of all the Scheme products and NADC deals will be found. To find out about more benefits of joining the NADC – Please click here